Salesforce released a major update last year, for how nonprofits can leverage its technology. Say hello to: Nonprofit Cloud. The functionalities previously offered by the Nonprofit Success Pack (NPSP) haven ow been condensed into a single comprehensive suite, designed to aid organizations manage their operations, fundraising efforts and program delivery. The new Nonprofit Cloud represents an all-encompassing reimagining of how technology can support the unique needs of the nonprofit sector in a rapidly changing world.
Is this a one-size-fits-all solution?
NPSP is designed to be user-friendly and accessible for small to mid-sized nonprofits. The implementation process is relatively straightforward, making it ideal for organizations with limited resources. The focus is on core nonprofit functions like donor management, fundraising and basic program management, all within a simplified Salesforce environment.
Nonprofit Cloud is a more comprehensive and complex solution. It integrates advanced tools and features, such as AI-driven analytics, extensive program management capabilities and multi-channel engagement options. The platform is built to handle large-scale operations and data, ideal for organizations with diverse needs and significant growth potential.
While NPSP is customizable, its out-of-the-box features are typically sufficient for smaller organizations, even with unique workflows.
Nonprofit Cloud is highly customizable and can be integrated with other Salesforce products like Marketing Cloud, Service Cloud and Experience Cloud. This level of integration adds complexity but is easily supported by specialized technical knowledge and possibly third-party developers or Salesforce consultants.
NPSP benefits from a large, active community of users and developers and nonprofits that contribute to its continuous improvement and offer shared resources and support.
Nonprofit Cloud is a relatively new addition, so although community support might not be the same for now, as time goes by and more organizations adopt this new tool, it will surely receive the same amount of online community support.
NPSP is available at no cost for up to 10 users under Salesforce's Power of Us Program. This includes access to Salesforce's CRM functionalities specifically tailored for nonprofits, such as donor management, fundraising and basic reporting. After the initial 10 free licenses, additional licenses are available at a discounted rate for nonprofits.
Nonprofit Cloud is a more comprehensive solution that includes a broader range of features and capabilities. The higher initial cost due to more customization and integration options, is easily recouped thanks to tools like Omnistudio while having access to the first 10 licenses for free just like NPSP.
The Power of Us Program (https://www.salesforce.com/company/power-of-us/) by Salesforce is designed to support nonprofit organizations, educational institutions and other social enterprises with free or discounted licenses and products.
Migrating to Nonprofit Cloud brings a new array of possibilities for organizations of all shapes and sizes. Your mission deserves the best tools to make a bigger difference and Nonprofit Cloud can help you get there. Let us help you transition into the future of nonprofits.
Think your organization might profit from Nonprofit Cloud? Get in touch with us!